[PDF.55lu] UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher
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UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher
Ron Kaufman
[PDF.zh53] UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher
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| #1325389 in eBooks | 2005-05-14 | 2013-03-08 | File type: PDF||1 of 1 people found the following review helpful.| Up, Up and AWAY|By Jim Serger|So many times we try to stay inside the box--we follow the golden rule, we ask for guidance, we ask for permission, we seek others approval before WE can even make a decision. While reading this book, I felt the urge to think way outside of the box when it comes to customer service, Nordstrom comes to mind while I was reading this, the tire story i||"Surprise and delight your customers! Ron Kaufman is an outstanding guide to the most creative techniques for increasing loyalty and positive-word-of-mouth. Giving great customer service can be fun. This book will show you how." --Bob Pike, Speakers Hall of
Tools, Tips and Proven Techniques to Lift Your Service Higher. Lift Your Service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra-mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter...
You can specify the type of files you want, for your gadget.UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher | Ron Kaufman.Not only was the story interesting, engaging and relatable, it also teaches lessons.
