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| #1197720 in eBooks | 2002-06-06 | 2002-06-06 | File type: PDF||3 of 3 people found the following review helpful.| So, you really think your company is customer friendly?|By Alan Lekan|Don't be so sure your company - or ever yourself - is all that consumer friendly because after taking Kelly Mooney's self-assessments at the end of each chapter, you might be depressed. While its a cliche, it is true: the rules of engagement have changed. Today's exceptional, differentiated products and ser||"The 10 Demandments applies to every business that needs good customer relationships - and what business doesn't? Building a business model, securing capital, hiring talent, and developing a compelling offer is all for naught unless you have customers. To carr
From the mouths of customers: what they want, how they want it, and what they'll do if they don't get it
There's no way around it. Executives, managers, and strategic thinkers around the globe are grappling with how to transform their organizations from product or service orientation to being customer driven. The 10 Demandments presents an informed and interactive road map that takes readers directly to the hearts, minds, desires, and d...
You can specify the type of files you want, for your gadget.The Ten Demandments | P. Kelly Mooney. A good, fresh read, highly recommended.
