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Learning to Run: A Guide to Business Process Re-engineering

David Broadbent




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 | #3086183 in eBooks |  2012-01-01 |  2012-01-01 | File type: PDF

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David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process ca...

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