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Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work

Susan H. SHEAROUSE




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 | #1158858 in eBooks |  2011-05-11 |  2011-05-11 | File type: PDF

||3 of 3 people found the following review helpful.| Words of Wisdom & Experience From One of the Best|By Mark C. Hopson|I've had the privilege of working personally with Susan Shearouse on several different projects resolving conflicts and disputes in a workplace setting. Each time she has brought a considerable amount of experience, foresight, and wisdom to each of these situations.

Before Susan got involved, these|From the Back Cover|

Whenever human beings interact, it’s inevitable that conflict—when what one person wants, needs, or expects interferes with what others want, need, or expect—will bubble

When conflict brews at the office, it’s a manager’s job to cool things down. We all know conflict is unavoidable…especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need ...

You can specify the type of files you want, for your gadget.Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work   |  Susan H. SHEAROUSE.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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